Refund policy

Refund Policy

Returns & Refunds

We want you to love what you ordered. If something isn't right, we're happy to help.

Made to Order
Every item is printed after you place your order, so we don't hold stock to swap from. That shapes the policy below.

Damaged, Defective, or Wrong Item
If your order arrives damaged, defective, or isn't what you ordered, contact us within 30 days of delivery at sethjarus@gmail.com and we'll make it right at no cost to you — full refund or replacement, your choice. Photos help us sort it out quickly.

Return Window
You may return unworn, unwashed items in their original condition within 30 days of delivery. Refunds are issued to your original payment method.

Condition of Returned Items
Items must be unworn, unwashed, and in the condition you received them. Items showing signs of wear, washing, or damage may not be eligible for a refund.

Refund Processing
Once we receive and inspect your return, we'll notify you of the approval status. Approved refunds are processed within 5–10 business days to your original payment method. Your bank or card provider may take additional time to post the refund.

Exchanges
If you need a different size or color, the fastest option is to return your original item for a refund and place a new order.

Non-Returnable Items
Gift cards are not eligible for return or refund. Items marked final sale at checkout are not eligible for return.

European Union 14 Day Cooling Off Period
If your order is shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without justification. Your item must be in the same condition you received it, unworn and unused, and you'll need the receipt or proof of purchase.

Questions?
Email us anytime at sethjarus@gmail.com. A real person reads it.